In order to achieve our goal of being an efficient and customer friendly provider of consumer and corporate banking services and to contribute to the economic and social development of Macau we work hard:

• To provide the highest level of customer satisfaction and quality of service;
   
• To offer a range of products and services that constantly meet our customers' requirements;
   
• To offer alternative distribution channels by investing in new technologies
   
• To maintain our function of issuer of bank notes  and Agent of the Macau Treasury.
   
• To provide adequate returns to our shareholder.
   
• To offer attractive and motivating professional careers, adequate training and working environment to our employees
   
• To support to social activities specially those dedicated to assist the less fortunate in the  community