Login
You have to make the registration before using the "BNU Online" service. If you haven't
registered yet, you can download an application form
here
or get one at any of our branches. Complete it and deliver
it at any of our branches and you will get immediately a
PIN mailer, an envelop that contains the Reference No. and
Initial PIN for you to access "BNU Online".
If it is the first time you login to "BNU
Online", please refer to First Login for the detailed procedure.
If you have your Login ID already, just input
it and the PIN onto the text boxes for login to "BNU
Online".
When you login to "BNU Online"
successfully, the Account Summary screen will be displayed.
Please note that your Login
ID will be disabled after 3 times of invalid PIN attempts.
To re-activate the ID, please contact our
Customer Service Hotline at 2833 5533.
First Login
If it is the first time you login to "BNU
Online", please input the Reference No. (printed outside
the PIN mailer) into the Login ID text box.
Then, input the Initial PIN (printed inside the PIN Mailer)
into the PIN text box. Click the LOGIN button to get access.
Please note that your Reference No. will be disabled
after 3 times of invalid PIN attempts. To re-activate
the ID, please contact our Customer Service Hotline at 2833 5533.
Login ID
To make it easier for you to remember your login ID,
you can specify any combination of numbers as your "BNU
Online" Login ID. When you select your
own Login ID, it shall be 6 digits long, combination of numbers (0-9)
and no spaces and special characters.
This Login ID will be your
identification once it is accepted by "BNU Online",
and the Reference No. would become invalid thereafter.
You have to use your selected ID for login to "BNU
Online" in the future and it cannot be changed.
PIN and One-Time Password (OTP)
For security purposes, you will be required to
assign your PIN and introduce the OTP. Basically, the PIN is for
you to login to the "BNU Online" and the OTP is required for
sensitive or funds related transactions, such as Funds Transfers, etc.
-
The new PIN that you are going to input has to
meet the following criteria:
- Length: minimum 6 and maximum 10 numbers.
- Possible values: "0" to "9".
- No space or special character is allowed.
- The new PIN input cannot be the same as the current PIN.
You can choose "Change PIN" anytime
in future to improve security.
-
The OTP is a unique and time-sensitive password,
sent to your mobile phone, whenever you perform certain transactions
and operations on the “BNU Online” service, and used to validate them.
It can only be used once within a short period of time and it expires
upon the earliest of it being used or a short period of time having
elapsed. For more details about OTP click here.
