JOB OPPORTUNITIES



At BNU, we are committed to providing excellent career opportunities with a competitive remuneration package.
Interested candidates may apply with full resume and with the Form Download in attach, by:
-> E-mail: bnuhr@bnu.com.mo
-> Mail: BANCO NACIONAL ULTRAMARINO, The Human Resources Manager, P.O. Box 465, Macau

All application will be treated in strict confidence and only short listed candidates will be notified.



Corporate Banking Division

Account Manager

Qualification:

  • University graduated or above, major in Business Administration, Accounting or related disciplines;
  • Minimum 2 years working experience in corporate banking;
  • Strong knowledge of credit products and processes is required;
  • Strong mathematic, analytical, and problem-solving skills will be essential qualifications;
  • Good command of written and spoken Chinese and English;
  • Knowledge of Mandarin is an advantage.

Responsibilities:

  • Prepare proposals for existing/new clients for banking facilities;
  • Conduct and control periodic review for clients;
  • Handle and follow up clients’ inquiries for banking facilities;
  • Promotion and sale of banking products and services;
  • Assist Team Head to complete the assigned tasks.

 

Marketing & Public Relations

CRM Manager / Marketing Manager / Assistant Marketing Manager

Qualification:

  • University graduated or above, major in Marketing/ Statistics/ Marketing Analytics or equivalent professional qualification;
  • At least 5 years working experience in marketing or bank products;
  • Experience in one of the following expertise: product development, promotion and campaign development and implementation, marketing communications, digital marketing, CRM/ data analysis, project management and/ or strategic marketing;
  • Experience with different types of communication channels – above the line, below the line, digital;
  • Experience of data analytics/ CRM in the banking industry;
  • Strong data analysis mindset and data mining skills is preferable;
  • Able to multitask and handle several projects at the same time with tight deadlines;
  • A good team player with positive and enthusiastic attitude, and able to work under pressure;
  • Independent and quick learner;
  • Hands-on computer skills, e.g.; MS Word, Excel, PowerPoint, and Chinese word processing, etc;
  • Proficiency in both spoken and written English and Chinese, preferably Portuguese as well.

Responsibilities:

  • Marketing for the retail and/ or corporate segment;
  • Product Development - develop and manage the whole product cycle from product feasibility study, to market analysis, business case study, product implementation, marketing materials development and result monitoring;
  • Marketing Promotion - device marketing promotion and campaign, prepare marketing materials, prepare profit and loss analysis, and monitor result;
  • Implement promotions and communications using various online and offline channels;
  • Prepare marketing materials, press releases, in English and Chinese, or Portuguese is an advantage;
  • Establish online banking platform for retail or corporate clients;
  • Do data mining for customer segmentation for campaigns and promotions;
  • Monitor and analysis marketing campaigns and activities result for return on investment;
  • Use data analysis to maximize customer profitability and to target relevant products and promotions toward customers.

(The ranking and title will be according to candidate’s skills and experiences)


 

Private Banking & Institutional Clients

Account Manager

Qualification: 

  • University graduated or above, major in Commerce;
  • With minimum 5 years banking experience;
  • Good network of connection with local community;
  • Minimum 3 years’ experience of marketing financial products;
  • Fluent in both written and spoken Portuguese & English;
  • Knowledge of Cantonese and Mandarin is an advantage;
  • Computer literate;
  • Independent, self-motivated and able to work under pressure.

Responsibilities:

  • Management of customers portfolio and expectations;
  • Acquisition of new customers and business opportunities;
  • Preparing loan and other proposals for private and institutional customers;
  • Promotion and sale of banking products;
  • Achieving business financial target;
  • Co-operate with branch network to promote and sale of financial products.

 


Dealing Room

Head of Dealing Room

Qualification:

  • University graduated or above;
  • Minimum 5 years experiences in the relevant fieldi;
  • Strong mathematical skills;
  • Sound knowledge in banking products/services;
  • Strong analytical, mathematics and problem solving skills;
  • Independent, self-motivated and able to work under pressure;
  • Proficiency in both spoken and written English & Chinese;
  • Good interpersonal skills

Responsibilities:

  • Supervise FX & Money Market operations;
  • Monitor Money Market Positions;
  • Review of FX/MM trading control procedures;
  • Research, review and supply of market information to Treasury;
  • Review institutional and interbank banknotes transactions;
  • Provision of information, exchange and interest rates to Branches;
  • Prepare the delegation of interest rates information;
  • Prepare periodic financial reports;
  • Provision of preferential exchange rates;
  • Execution, hedging and control of derivatives transactions;
  • Supervise and monitor the ALM (Asset & Liability management) position of the Bank;
  • Manage the bend portfolio of the Bank;
  • Supervise the staff in the dealing room;
  • Work with frontline and marketing for launching financial products for Bank clients.

 

Operational Support Division 
Credit Recovery Clerk

Qualification:

  • University graduated or above;
  • With at least 1 year working experience, preferably gained from Bank;
  • Fluent in both written and spoken English and Chinese;
  • Computer literate;
  • Independent, self-motivated and able to work under pressure;
  • Immediate available is preferable.

Responsibilities:

  • To contact clients for payment;
  • To execute the protest of promissory notes;
  • To contact lawyer for legal procedures;
  • To prepare proposals and repayment agreements;
  • To attend lawyer’s meeting;
  • To process Court cheques and voluntary payments received;
  • To check and process the payment of legal charges (Court, notary, lawyers, evaluations, etc.);
  • To answer Court enquiries regarding account balances seizure or others;
  • To handle document filing and other administrative works.


  

Risk Management Division

Risk Analyst

Qualification:

  • University degree or above, major in Mathematics, Economics, Finance Management any related disciplines;;
  • With Banking experience is preferably;
  • Strong analytical, mathematics and problem solving skills;
  • Independent, self-motivated and able to work under pressure;
  • Fluent in spoken and written English and Chinese;
  • Computer literate specially in Excel and Access;
  • Immediately is available.

Responsibilities:

  • To prepare and analyze the results for Liquidity Risk;
  • To execute stress tests for Liquidity Risk;
  • To prepare and check the results for interest rate risk;
  • To analyze daily results for market risk;
  • To prepare reports, summarize findings and develop recommendation to Management related to Liquidity Risk, Foreign Exchange Position, Market Risk and Interest Rate Risk as well as Operational Risk etc.;
  • Report & control the Bank’s exposure, interest rate, exchange rate and market risk;
  • Preparation of the information to be presented to Asset/Liability Committee & risk commission.



Information Technology

iSeries (AS/400) Senior Programmer


Qualification:
  • Polytechnic Diploma / University degree in Computer Science preferred;
  • Minimum 4-5 year’s experience in the relevant field;
  • Good command of both written and spoken Cantonese and English;
  • Knowledge of Mandarin and Portuguese is an advantage;
  • Able to work under pressure;
Responsibilities:
  • Solid development skills of RPG ILE or COBOL on an AS400 environment;
  • Good knowledge and experience on banking application software development;
  • Debit/Credit Card or Banking Application software experience is a definite advantage;

    Remarks: Candidates with less experience will be considered for the post of Programmer.



Information Technology

Computer System Operators


Qualification:
  • Polytechnic diploma/University degree in Information Technology or related discipline;
  • Solid administrative experience with large-scale network infrastructure, IBM iSeries, Unix systems and PC/Server;
  • Willing to work on shift;
  • Analytical with good interpersonal and communication skills;
  • Aggressive, hardworking and able to work independently;
  • Proficient in English and Cantonese.
Responsibilities:
  • Conduct out daily computer operation in accordance with the procedures and standard as required;
  • Monitor data network and systems performance, and report to the superiors for irregularities;
  • Monitor the remote delivery channels, including ATM, Online Banking and Phone Banking services, and report to the superiors for irregularities;
  • Support users with regard to daily operations;
  • Perform any other functions and duties as deemed necessary by the Bank. 



Phone Banking Call Center

Call Center Customer Service Officer


Qualification:
  • University graduated or above;
  • Minimum 2 years' relevant banking or call center experience (Optional);
  • Experience in telemarketing will be an advantage;
  • Strong customer service orientation, outgoing personality, good communication and interpersonal skills, can work under pressure;
  • Fluent spoken English and Cantonese, knowledge in Portuguese will be an advantage;
  • Good knowledge of PC application software;
  • Can work on shift schedule;
  • Strong organizational, customer service and time management skills.
Responsibilities:
  • Perform credit card transaction authorization and confirmation;
  • Conduct front-end fraud control and risk awareness;
  • Handling inbound and outbound calls regarding all banking and credit card services;
  • Reply customers' e-mail and follow up of outward remittance discrepancies done through online banking;
  • Deliver and maintain a high standard of customer service to customers;
  • Effectively communicate with customers regarding resolution of queries and complaints;
  • Ensure high-standard of customer service levels are maintained.



Personal Banking Division

Relationship Manager



Qualifications:
 
  • University graduated, major in Accounting, Finance, Economics and related disciplines or/and certificate of CFMP or CFA is advantage;
  • Minimum 2 year’s relevant experience in sales and marketing of bank’s products/ services;
  • Outgoing, self-motivated, independent and good selling skills;
  • Excellent interpersonal and communications skills;
  • Good command of both written and spoken Cantonese and English;
  • Knowledge of Mandarin and Portuguese is an advantage;
  • Able to work under pressure. 
Responsibilities:
  • Develop our customers and establish long-term relationships;
  • Promotion and sale of banking products and services;
  • Value and needs of the customers;
  • Ensuring high levels of quality in customer services;
  • Awareness and pursuit of new business opportunities.


Personal Banking Division

Customer Services Representative

   


Qualifications:
  • University graduated or above;
  • Minimum 1 year’s relevant experience in sales and marketing of bank’s products/services;
  • Outgoing, self-motivated and independent;
  • Excellent interpersonal and communications skills;
  • Good command of both written and spoken English and Cantonese;
  • Knowledge of Mandarin and Portuguese is an advantage.
Responsibilities:
  • Develop to Routine CSR Task (cash and non-cash transaction);
  • Selling and promoting the banking products;
  • Handling the customers enquires;
  • To take up any ad hoc tasks as assigned by the supervisor.


Personal Banking Division

Commercial Assistant




Qualifications:
  • Secondary School graduate or above;
  • Minimum 1 year working experience, preferably gained from bank;
  • Outgoing and with good communications skill;
  • Good command of both written and spoken Cantonese and English;
  • Knowledge of Mandarin and Portuguese is an advantage;
  • Able to work under pressure.

Responsibilities:

  • Routine Teller Task (cash and non-cash transaction);
  • Issuing bank draft, cashier order, remittances and deposit;
  • Selling and promoting the banking products;
  • Handling the customers enquires;
  • Filing documents.