JOB OPPORTUNITIES



At BNU, we are committed to providing excellent career opportunities with a competitive remuneration package.
Interested candidates may apply with full resume and with the Form Download in attach, by:
-> E-mail: bnuhr@bnu.com.mo
-> Mail: BANCO NACIONAL ULTRAMARINO, The Human Resources Manager, P.O. Box 465, Macau

All application will be treated in strict confidence and only short listed candidates will be notified.


Compliance Office

Supervisor



Qualification:
  • University graduated or above, major in Law/Finance or related discipline.
  • Minimum of 2 years’ relevant working experience, preferably in the field of Legal and Compliance.
  • Proficient knowledge in bank operations, business processes, risk assessment, and control design and effectiveness assessment is a plus.
  • Ability to adapt to changes, new responsibilities and projects, and revolving regulatory environment.
  • Proficient in speaking and writing in both English and Chinese is a plus; knowledge of Portuguese is an advantage.
  • Responsible, able to work under pressure and have good interpersonal and communication skills.
Responsibilities:
  • Advise on legal and regulatory matters and analysis of changes in legislation.
  • Review of Terms and Conditions and contracts in a compliance perspective.
  • Utilize the alert system in detecting suspicious money laundering behaviors and profiles, and report identified suspicious activities and profiles to Compliance Officer.
  • Prepare correspondence to AMCM, Financial Intelligence Office (GIF) and Personal Data Protection Office (GPDP) and provide support to internal, external and regulatory audits. 
  • Conduct staff training.


 

Private Banking & Institutional Clients

Account Manager

Qualification:

  • University graduated or above, major in Commerce;
  • With minimum 5 years banking experience;
  • Good network of connection with local community;
  • Minimum 3 years’ experience of marketing financial products;
  • Fluent in both written and spoken Portuguese & English;
  • Knowledge of Cantonese and Mandarin is an advantage;
  • Computer literate;
  • Independent, self-motivated and able to work under pressure.

Responsibilities:

  • Management of customers portfolio and expectations;
  • Acquisition of new customers and business opportunities;
  • Preparing loan and other proposals for private and institutional customers;
  • Promotion and sale of banking products;
  • Achieving business financial target;
  • Co-operate with branch network to promote and sale of financial products; 

Information Technology
Computer System Operators


Qualification:
  • Polytechnic diploma/University degree in Information Technology or related discipline;
  • Solid administrative experience with large-scale network infrastructure, IBM iSeries, Unix systems and PC/Server;
  • Willing to work on shift;
  • Analytical with good interpersonal and communication skills;
  • Aggressive, hardworking and able to work independently;
  • Proficient in English and Cantonese.
Responsibilities:
  • Conduct out daily computer operation in accordance with the procedures and standard as required;
  • Monitor data network and systems performance, and report to the superiors for irregularities;
  • Monitor the remote delivery channels, including ATM, Online Banking and Phone Banking services, and report to the superiors for irregularities;
  • Support users with regard to daily operations;
  • Perform any other functions and duties as deemed necessary by the Bank. 



Phone Banking Call Center

Call Center Customer Service Officer


Qualification:
  • University graduated or above;
  • Minimum 2 years' relevant banking or call center experience (Optional);
  • Experience in telemarketing will be an advantage;
  • Strong customer service orientation, outgoing personality, good communication and interpersonal skills, can work under pressure;
  • Fluent spoken English and Cantonese, knowledge in Portuguese will be an advantage;
  • Good knowledge of PC application software;
  • Can work on shift schedule;
  • Strong organizational, customer service and time management skills.
Responsibilities:
  • Perform credit card transaction authorization and confirmation;
  • Conduct front-end fraud control and risk awareness;
  • Handling inbound and outbound calls regarding all banking and credit card services;
  • Reply customers' e-mail and follow up of outward remittance discrepancies done through online banking;
  • Deliver and maintain a high standard of customer service to customers;
  • Effectively communicate with customers regarding resolution of queries and complaints;
  • Ensure high-standard of customer service levels are maintained.



Personal Banking Division

Relationship Manager



Qualifications:
 
  • University graduated, major in Accounting, Finance, Economics and related disciplines or/and certificate of CFMP or CFA is advantage;
  • Minimum 2 year’s relevant experience in sales and marketing of bank’s products/ services;
  • Outgoing, self-motivated, independent and good selling skills;
  • Excellent interpersonal and communications skills;
  • Good command of both written and spoken Cantonese and English;
  • Knowledge of Mandarin and Portuguese is an advantage;
  • Able to work under pressure. 
Responsibilities:
  • Develop our customers and establish long-term relationships;
  • Promotion and sale of banking products and services;
  • Value and needs of the customers;
  • Ensuring high levels of quality in customer services;
  • Awareness and pursuit of new business opportunities.


Personal Banking Division

Customer Service Representative

   


Qualifications:
  • University graduated or above;
  • Minimum 1 year’s relevant experience in sales and marketing of bank’s products/services;
  • Outgoing, self-motivated and independent;
  • Excellent interpersonal and communications skills;
  • Good command of both written and spoken English and Cantonese;
  • Knowledge of Mandarin and Portuguese is an advantage.
Responsibilities:
  • Develop to Routine CSR Task (cash and non-cash transaction);
  • Selling and promoting the banking products;
  • Handling the customers enquires;
  • To take up any ad hoc tasks as assigned by the supervisor.


Personal Banking Division

Commercial Assistant




Qualifications:
  • Secondary School graduate or above;
  • Minimum 1 year working experience, preferably gained from bank;
  • Outgoing and with good communications skill;
  • Good command of both written and spoken Cantonese and English;
  • Knowledge of Mandarin and Portuguese is an advantage;
  • Able to work under pressure.

Responsibilities:

  • Routine Teller Task (cash and non-cash transaction);
  • Issuing bank draft, cashier order, remittances and deposit;
  • Selling and promoting the banking products;
  • Handling the customers enquires;
  • Filing documents.