JOB OPPORTUNITIES



At BNU, we are committed to provide excellent career opportunities with a competitive remuneration package.

Interested candidates may apply with full resume and with the Form Download in attach, by:


-> E-mail: bnuhr@bnu.com.mo


-> Mail: BANCO NACIONAL ULTRAMARINO, The Human Resources Manager, P.O. Box 465, Macau


All application will be treated in strict confidence and only short listed candidates will be notified.



 

Corporate Banking Division

Account Manager

Qualification:

  • University graduated or above, major in Business Administration, Accounting or related disciplines;
  • Minimum 2 years working experience in corporate banking;
  • Strong knowledge of credit products and processes is required;
  • Strong mathematic, analytical, and problem-solving skills will be essential qualifications;
  • Good command of written and spoken Chinese and English;
  • Knowledge of Mandarin is an advantage.

Responsibilities:

  • Prepare proposals for existing/new clients for banking facilities;
  • Conduct and control periodic review for clients;
  • Handle and follow up clients’ inquiries for banking facilities;
  • Promotion and sale of banking products and services;
  • Assist Team Head to complete the assigned tasks.



Private Banking & Institutional Clients

Account Manager

Qualification:

  • University graduated or above, major in Commerce;
  • Minimum 5 years banking experience;
  • Good network of connection with local community;
  • Minimum 3 years’ experience of marketing financial products;
  • Fluent in both written and spoken Cantonese & English;
  • Computer literate;
  • Independent, self-motivated and able to work under pressure.

Responsibilities:

  • Management of customers portfolio and expectations;
  • Acquisition of new customers and business opportunities;
  • Preparing loan and other proposals for private and institutional customers;
  • Promotion and sale of banking products;
  • Achieving business financial target;
  • Co-operate with branch network to promote and sale of financial products.



Private Banking & Institutional Clients

Private Banking Assistant

Qualification:

  • Secondary school graduated or above;
  • Fluent in Cantonese, English and Mandarin;
  • Pleasant personality and with an organized mind set;
  • Computer literate.

Responsibilities:

  • Handling incoming phone calls;
  • Communicate and arrange appointments with Clients for Account Managers;
  • Perform general Personal Banking transactions deliver by and support the Account Managers.



Internal Audit 



Internal Audit Manager

Qualification:

  • University graduated preferred in Finance, Accounting, Business Management or related subjects is preferred;
  • Minimum 5 years auditing, banking or branch operation experience with minimum 2 years at supervisory role;
  • Strong in project and time management; 
  • Well-developed analytical and problem solving skills;
  • Excellent English report writing skill and good command of spoken English;
  • Good interpersonal and communication skills with ability to deal with people at different levels and background.

Responsibilities:

  • Direct the auditing process and audit plans for risk-based audits;
  • Plan and lead audit engagements on various functions of the Bank including branches;
  • Review and comment on Bank policies and procedures; 
  • Developing subordinate staff to ensure they have the requisite knowledge, skills and experience.


Information Technology

Senior Network and System Support



Qualification:

  • University graduated or above major in Computer Science, Computer Engineering, Information System or related disciplines;
  • At least 3~5 years of IT experience in the networking field;
  • Relevant professional certification (e.g. Cisco CCNP) is a mandatory;
  • Hands-on experience on Cisco routers/switches, firewall and other networking/security equipment (e.g. IPS, load balancer, web application firewall and SIEM);
  • Hands-on experience on Windows 2012/2016, Linux and VMWare will be advantages; 
  • Good understanding of a complex IT infrastructure environment;
  • Good problem management skills, including root-cause analysis;
  • Strong teamwork and interpersonal skills;
  • Good Command in English, Mandarin and Cantonese.
Responsibilities:

  • Manage the daily operations of the network infrastructure, such as technical support, monitoring and reporting;
  • Manage IT projects;
  • Plan and manage system changes or implementation, which cover router, firewall, intrusion prevention system, Windows/Linux server, VMware, SAN and etc.;
  • Manage the configuration and installation of server, networking and security hardware;
  • Handle incident and provide report with mitigation plan;
  • Provide helpdesk support services to all departments;
  • Assist to prepare technical documents, e.g. network diagram and technical guideline;
  • Perform any other duties as assigned by superior from time to time;
  • Provide 7x24 on-call support.
Remarks: Candidates with less experience will be considered for the post of Network and System Support.


Information Technology


iSeries (AS400) Programmer



Qualification:

  • Polytechnic Diploma/University degree in Computer Science preferred;
  • Minimum 2-3 year's working experience in the relevant field;
  • Good command of both written and spoken Cantonese and English;
  • Knowledge of  Mandarin and Portuguese is an advantage;
  • Able to work under pressure. 
Responsibilities:

  • Solid development skills of RPG ILE or COBOL on an AS400 environment;
  • Good knowledge and experience on banking application software development;
  • Debit/Credit Card or Banking Application software experience is a definite advantage.


Information Technology

IT Risk Manager



Qualification:

  • University graduated or above major in Engineering, Information Technology or related disciplines;
  • Postgraduate in Audit, Risk and Control of Information Systems or similar is preferred;
  • Knowledge on the subject of Risk of Information Systems and Internal Control and international standards and methodologies (Cobit, Risk IT, COSO and ITIL);
  • 2+ years of experience in risk management or a related role;
  • Knowledge of good practice, in particular that contained in ISO references (27001; 31000; 31010; 38500);
  • Ability to analyze and logical reasoning;
  • Fluent in both written and spoken Cantonese & English;
  • Ability to work in a team.
Responsibilities:

  • Lead the Cyber Risk Management Process. Establish an IT Risk Framework and Cybersecurity Resilience Framework;
  • Assess and propose the appropriate IT Risk Appetite and Tolerance Level;
  • Perform routine Risk Assessments of products, services, Data, Computer Networks and Systems;
  • Coordinate the registering of IT Risks and analyze the risk inventories;
  • Conclude risk assessment results and propose mitigation strategy for consideration in IT Decision;
  • Monitor mitigation plans and implementation of risk controls of to ensure effectiveness;
  • Embed Cyber Risk Management into Enterprise Risk Management of the Bank;
  • Define and report KRIs as Cyber risk management metrics;
  • Ensure alignment of IT Risk Strategies and business strategies.


                                           

Information Technology

Computer System Operators



Qualification:

  • Secondary school graduate or above;
  • Solid administrative experience with large-scale network infrastructure, IBM iSeries, Unix systems and PC/Server;
  • Willing to work on shift;
  • Analytical with good interpersonal and communication skills;
  • Aggressive, hardworking and able to work independently;
  • Proficient in English and Cantonese.
Responsibilities:
  • Conduct out daily computer operation in accordance with the procedures and standard as required;
  • Monitor data network and systems performance, and report to the superiors for irregularities;
  • Monitor the remote delivery channels, including ATM, Online Banking and Phone Banking services, and report to the superiors for irregularities;
  • Support users with regard to daily operations;
  • Perform any other functions and duties as deemed necessary by the Bank. 

                    

Card Center 

Merchant Service Clerk


Qualification:
  • University graduated or above;
  • Good command of both written and spoken English and Chinese;
  • Computer literate;
  • Independent, self-motivated and able to work under pressure;
  • Immediate available is preferable.
Responsibilities:
  • Handle customer enquiries and proactively follow up with related parties;
  • Process daily transactions and logistic tasks;
  • Perform on-site training and relevant maintenance;
  • Handle ad-hoc tasks as assigned.

                 
   

Credit Recovery Area

Credit Recovery Officer


Qualification:
  • University graduated or above;
  • With at least 1 year working experience, preferably gained from Bank;
  • Fluent in both written and spoken English and Chinese;
  • Computer literate;
  • Independent, self-motivated and able to work under pressure;
  • Immediate available is preferable.
Responsibilities:
  • Follow-up of retail clients with credit overdue;
  • Collect customer data;
  • Analyze customer situation and settlement capabilities;
  • Analyze and propose the recovery treatment;
  • Contact client in order to settle the overdue;
  • Follow-up the client overdue payment;
  • If necessary, prepare and send the respective Demand Letter;
  • Update the system with the actions taken;
  • Participate with Credit Recovery Area, the Commercial units and the respective superior to report the follow-up actions taken regarding overdue situation of those clients that are under pre-litigation process.

  

Credit Recovery Area

Credit Recovery Clerk



Qualification:
  • University graduated or above;
  • With at least 1 year working experience, preferably gained from Bank;
  • Fluent in both written and spoken English and Chinese;
  • Computer literate;
  • Independent, self-motivated and able to work under pressure;
  • Immediate available is preferable.
Responsibilities:

  • Follow-up of retail clients with credit overdue;
  • Collect customer data;
  • Analyze customer situation and settlement capabilities;
  • Analyze and propose the recovery treatment;
  • Contact client in order to settle the overdue;
  • Follow-up the client overdue payment;
  • If necessary, prepare and send the respective Demand Letter;
  • Update the system with the actions taken.



    Phone Banking Call Center

    Call Center Customer Service Officer


    Qualification:
    • University graduated or above;
    • Minimum 2 years' relevant banking or call center experience (Optional);
    • Experience in telemarketing will be an advantage;
    • Strong customer service orientation, outgoing personality, good communication and interpersonal skills, can work under pressure;
    • Fluent spoken English and Cantonese, knowledge in Portuguese will be an advantage;
    • Good knowledge of PC application software;
    • Can work on shift schedule;
    • Strong organizational, customer service and time management skills.
    Responsibilities:
    • Perform credit card transaction authorization and confirmation;
    • Conduct front-end fraud control and risk awareness;
    • Handling inbound and outbound calls regarding all banking and credit card services;
    • Reply customers' e-mail and follow up of outward remittance discrepancies done through online banking;
    • Deliver and maintain a high standard of customer service to customers;
    • Effectively communicate with customers regarding resolution of queries and complaints;
    • Ensure high-standard of customer service levels are maintained.


    Personal Banking Division


    Branch Operations Manager


    Qualifications:
    • University graduated or above;
    • 2-3 years relevant experience in branch network of consumer banking;
    • Sound knowledge in branch operations;
    • Strong customer-oriented with good people management skills to drive for excellent services;
    • Self-motivated and able to work under pressure;
    • Proficiency in both spoken and written English and Chinese;
    • Knowledge of Mandarin and Portuguese will be an advantage.
    Responsibilities:
    • Under the supervisor of branch manager, to ensure smooth and efficient day-to-day operations on quality banking services;
    • To manage processing procedures and closely work with various internal and external parties;
    • To perform other duties as delegated and assigned by the management.


    Personal Banking Division


    Relationship Manager


    Qualifications:  
    • University graduated, major in Accounting, Finance, Economics and related disciplines or/and certificate of CFMP or CFA is advantage;
    • Minimum 2 year’s relevant experience in sales and marketing of bank’s products/ services;
    • Outgoing, self-motivated, independent and good selling skills;
    • Excellent interpersonal and communications skills;
    • Good command of both written and spoken Cantonese and English;
    • Knowledge of Mandarin and Portuguese is an advantage;
    • Able to work under pressure. 
    Responsibilities:
    • Develop our customers and establish long-term relationships;
    • Promotion and sale of banking products and services;
    • Value and needs of the customers;
    • Ensuring high levels of quality in customer services;
    • Awareness and pursuit of new business opportunities.


    Personal Banking Division


    Customer Services Representative

       

    Qualifications:
    • University graduated or above;
    • Minimum 1 year’s relevant experience in sales and marketing of bank’s products/services;
    • Outgoing, self-motivated and independent;
    • Excellent interpersonal and communications skills;
    • Good command of both written and spoken English and Cantonese;
    • Knowledge of Mandarin and Portuguese is an advantage.
    Responsibilities:
    • Develop to Routine CSR Task (cash and non-cash transaction);
    • Selling and promoting the banking products;
    • Handling the customers enquires;
    • To take up any ad hoc tasks as assigned by the supervisor.


    Personal Banking Division


    Commercial Assistant



    Qualifications:
    • Secondary School graduate or above;
    • Minimum 1 year working experience, preferably gained from bank;
    • Outgoing and with good communications skill;
    • Good command of both written and spoken Cantonese and English;
    • Knowledge of Mandarin and Portuguese is an advantage;
    • Able to work under pressure.

    Responsibilities:

    • Routine Teller Task (cash and non-cash transaction);
    • Issuing bank draft, cashier order, remittances and deposit;
    • Selling and promoting the banking products;
    • Handling the customers enquires;
    • Filing documents.



    Information Technology

    iSeries (AS400) Programmer



    Qualification:

    • Polytechnic Diploma/University degree in Computer Science preferred;
    • Minimum 2-3 year's working experience in the relevant field;
    • Good command of both written and spoken Cantonese and English;
    • Knowledge of  Mandarin and Portuguese is an advantage;
    • Able to work under pressure. 
    Responsibilities:

    • Solid development skills of RPG ILE or COBOL on an AS400 environment;
    • Good knowledge and experience on banking application software development;
    • Debit/Credit Card or Banking Application software experience is a definite advantage.