CUSTOMER Support



BNU HOTLINE – 28 335 533



BNU Gold Credit Card and BNU Classic Credit Card

  • Should you have any doubt or problem, please feel free to call our 24 hours Customer Service Hotline at

    28 335 533

    , available 24 hours a day, 7 days a week.
  • Our friendly card centre service will provide you with all the information you may need related to your credit card and its benefits.
  • Please see Visa or MasterCard for details on toll free phone numbers for Emergency Assistance Centers.

BNU Platinum Credit Card

  • If you are a BNU Platinum Visa cardholder you have a 24 hours Customers Service Hotline in BNU:

    83963963

    . Even when you are outside Macau, you could make a collect call to this hotline and our customer service representative will help you through the international Visa Concierge Service.