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Online Help

Welcome to BNU Online Help

No matter you are a regular user of BNU ONLINE or a new customer, our Online Help aims to assist you in easily using the great range of very convenient features BNU ONLINE provides.

This Online Help will lead you through each transaction step-by-step.

You can simply click the 'Next' button above to go through all the features of BNU ONLINE. Alternatively, if you only want to view each individual topic, you can directly click on the relevant tag on the menu bar.

You can also print any screen wherever you see the small printer symbol.

If you have any questions about the BNU ONLINE service, please feel free to call our customer service Hotline 2833 5533, 24 hours a day, 7 days a week and our Customer Service Representative will be happy to assist you. Or e-mail us at

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